Mix Customer Service

Sep 15, 2006 12:00 PM

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Mix Regional

The Mix Regional section for Mix's May 2014 issue focuses on Nashville. Send us your studio news: updates, sessions, new rooms, club performances and installations. Let the Mix audience know what is going on! Send photos and descriptions to mixeditorial@nbmedia.com.

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FREQUENTLY ASKED QUESTIONS



How do I get a hold of you if I have questions about my subscription?

Write us at:
Mix
Attn: Customer Service
PO Box 15605
North Hollywood, CA 91615-5605

Call us at 1-866-860-7087
Outside the US 1-818-487-2020
Fax: 1-818-487-4550

or send an email to: mix@espcomp.com.

I didn’t get an issue that I paid for. What do I do?

Write, call, fax or e-mail us. We will promptly mail you another copy. Our issues are printed on a monthly schedule. MIX subscribers should receive their issues by the end of the first week of the month.

If I move, how can I ensure my subscription will come to my new address?

Change your address online by clicking here, or you can write, call, fax or e-mail us. Please give us your old address as it appears on the magazine mailing label, as well as your new address. Please give us at least four weeks’ notice.

How can I tell when my subscription will expire?

Your expiration date is included in the upper middle portion of the magazine mailing label. You can also check your account status online by clicking here. If there is a problem with your expiration date, please contact us.

Do you sell back-issues?

Yes we do! The price per copy of most back-issues is $10.00, pre-paid in US funds. Checks should be made out to Mix and submitted to: Mix Attn: Customer Service, PO Box 15605, North Hollywood, CA 91615-5605. Please allow 2-3 weeks for processing. For faster service, you credit card may be used by calling 1-866-860-7087.

Why am I getting a bill (or renewal notice) when I’ve already paid for my subscription?

Most likely your payment or renewal and our reminder notice crossed in the mail. If you get another bill or renewal notice, let us know. You can always contact us and we’ll straighten out the problem.

I don’t like to receive solicitations by mail from other companies that rent your list. Is there any way you could remove me from your mailing list?

Yes, you can contact us, and inform us that you would like your name removed from our list, and we will remove it.

To subscribe to Mix magazine, click here






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