Sweetwater Introduces Free Total Confidence Coverage Warranty

Apr 8, 2009 1:29 PM

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Sweetwater in Fort Wayne, Ind.—the fourth-largest music instrument and pro audio retailer in the world, according to Music Trades magazine—will now include an exclusive 2-year Total Confidence Coverage warranty free with nearly every product the company sells.

The new warranty marks the latest value-added feature Sweetwater applies to customer purchases. The retailer already offers personalized service, free shipping, free tech support, and a resource-rich Website with technical tips, buying guides, videos and product information.

Sweetwater founder and president Chuck Surack says, "We stand behind the products we sell, and our new Total Confidence Coverage warranty reflects that. We want you to be happy with what you buy from us long after the purchase."

The free Total Confidence Coverage warranty automatically covers most products in Sweetwater's inventory, and won't affect any existing manufacturers' warranties. It includes free parts and labor, and Sweetwater’s factory-certified service department performs most repairs. This means faster turnaround time for repairs than customers could expect from most factory returns.

To learn more about the Sweetwater Total Confidence Coverage warranty, go to www.sweetwater.com.






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